Our Hotel complies with the Personal Information Protection Law and other related laws.
Our Hotel acquire personal information from customers in accordance with the Personal Information Protection Law and other related laws, not by deception or other wrongful means. All of these are personal information of customers that is necessary when we provide the services of our Hotel.
In addition, we may ask you questions other than these in order to provide the service you desire.
Our Hotel is able to use personal information from customers for the purposes listed below.
Personal information from customers is essential in order to fulfil the provision of our Hotel services. If a customer refuses to give us personal information, smooth provision of the services may be hindered.
When providing the services of our Hotel to customers, as a general rule, with their prior consent within the scope necessary to achieve the purpose of providing the service, we obtain customers' special type of personal information (health status, medical history, physical and mental disabilities, etc.), use, and also provide to the service management facilities of our Hotel. The personal information will not be handled for any purpose other than the above. This consent can be revoked at any time. However, even if the consent is revoked, our Hotel will continue to process the customer's personal information to the extent permitted by law, such as when handling is necessary to protect the life, body and property of the customer.
In order to provide an efficient and reliable service and to increase customer choice about products or services, based on customers' consent, we may share personal information of customers between our affiliated group companies and the service management facilities of our Hotel.
You may withdraw this consent at any time. However, if you withdraw the consent, you may not be able to use the services that require the information our Hotel obtained and used with your consent.
The personal information held by our Hotel will not be disclosed or provided to a third party unless the customer has given its prior consent or in the following cases.
Customers have the following rights regarding personal information.
However, even if customers exercise any of the following rights, our Hotel can continue to process personal information to the extent permitted by law.
If you don't use our Hotel for 10 years, your personal information will be properly erased and disposed after the period.
If customers exercise the rights described in "7. Rights held by the customer above, they can make a request to the "Contact for personal information inquiry" below.
When you request disclosure, in order to prevent leakage of your personal information to anyone other than you, we will ask you to submit identity verification documents, confirm that you are yourself at our Hotel, and respond promptly. In the case of joint use of customers' personal information among group companies, our Hotel that first acquired the personal information shall manage it responsibly, and the items of personal information jointly used shall be within the necessary scope in accordance with the purpose.
Our Hotel shall carry out appropriate and reasonable levels of technical, physical, organizational, and human safety management measures for the personal information we have, thereby endeavours to prevent illegal invasion, loss, tampering, leakage, and other risks to the personal information.
Our Hotel, in order to strictly store personal information from customers, performs maintenance and regular audit of the internal rules and regulations of our Hotel, reviews the Personal Information Protection System on an ongoing basis, and will strive to its improvement.
For inquiries regarding personal information, please contact the data protection officer of our Hotel below.
484-7 Shimojikurima, Miyakojima City, Okinawa Prefecture 906-0306
TEL：+81980-74-7888 (9:00 to 18:00)
During non-business hours, please contact us through email.
email@example.com(We accept email for 24 hours, we will reply to you within the time mentioned above.)